Services

Quality Management
Procedural Analysis, Development, Implementation

Consistency: one of the most overlooked, most important parts of your business. By providing a consistent product or service, your customers know they can rely on your business.

 

Analysis: Procedural Analysis includes the monitoring of your business systems to determine your product or service strengths, weaknesses and opportunities for improvement.

 

Development: Cinch works with you, your staff and even your customers and suppliers to develop systems, policies and procedures to make managing your business a breeze.

 

Implementation: Working with your team to bring in new systems, encourage best practices and monitor change to ensure your business is talked about for the right reasons.

Other Services
Service Quality Training and Testing

Getting more complaints from your customers than you'd like? Want to provide stand out service to bring your customers back?

 

Look no further than Cinch Administration for all customer service reviews, systems and training to ensure your customers are receiving the quality care they deserve.

2010 - present

2010 - present